Data Privatecy

  1. Introduction

One Albania jsc (“we”, “our” or “us”), a legal entity registered and acting as Large Controller is committed to protecting and respecting your privacy.

This Privacy Policy Highlights explains how we collect, use, disclose, and protect personal data in accordance with the Law No.124/2024 “On Personal Data”, that has entered into force on 01.02.2025.

  1. Scope

This policy applies to all personal data collected, processed, or stored by  One Albania jsc in relation to customers, employees, partners, and other individuals.

  1. Data Controller & Contact Information

Data Controller: One Albania jsc

Address: Street. Muhedin Llagami, Square 21 Building, Second Floor, Tirana, Albania

Email: dataprivacy@one.al

  1. Legal Basis for Processing

We process personal data based on one or more of the following legal grounds:

Consent:  When you provide explicit consent for processing your data.

Contractual Necessity: When processing is necessary for the performance of a contract.

Legal Obligation:  When required by law.

Legitimate Interests:  When processing is necessary for our legitimate business interests, provided it does not override your rights.

  1. Data We Collect

We may collect the following types of personal data:

Personal Identification Data:  as Name, email address, phone number, date of birth, etc.

Financial Data: as Payment details, billing information, etc.

Technical Data: as IP address, browser type, cookies, and other tracking technologies.

  1. How We Use Your Data

We process personal data for the following purposes:

  1. To provide and manage our services.
  2. To communicate with you regarding inquiries, services, or updates.
  3. To comply with legal and regulatory obligations.
  4. To improve our website, products, and services.
  5. To conduct marketing activities (with your consent).

 

  1. Data Sharing & Third Parties
  2. We may share data with third parties like:
  3. Service providers assisting in business operations (e.g., IT support, payment processors).
  4. Legal authorities when required by law.
  5. Third parties with your explicit consent.
  6. Data Retention

We retain personal data only for as long as necessary according to legislation in force or our Policies in place, to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements.

  1. Your Rights Under Legislation for data Protection in Albania

As a data subject, you have the following rights under GDPR:

Right to Access: Request access to your personal data.

Right to Rectification: Request corrections to inaccurate data.

Right to Erasure (“Right to be Forgotten”): Request deletion of your data.

Right to Restriction: Request to limit processing of your data.

Right to Data Portability: Receive your data in a structured format.

Right to Object: Object to processing based on legitimate interests or direct marketing.

Right to Withdraw Consent: Withdraw your consent at any time.

To exercise these rights, contact us at : dataprivacy@one.al .

  1. Data Security

We implement appropriate technical and organizational measures  to protect personal data against unauthorized access, loss, misuse, or alteration.

  1. International Data Transfers

If personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards, such as Standard Contractual Clauses (SCCs) or other legal compliant mechanisms as described on the Law No.124/2024 “On Personal data Protection and Decision No.8 of Albanian Data Protection Commissioner in Albania for states with adequate level of protection

  1. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance user experience. You can manage cookie preferences via your browser settings and more information you will find at Cookies Notice link:

  1. Policy Updates

We may update this policy from time to time. Any changes will be posted on our website with the updated date.

  1. Contact & Complaints

If you have concerns about data protection, contact us at:

Data Privacy Officer of One Albania

Street “Muhedin Llagami, Square 21 Complex, Second Floor, Tirana, Albania

Email: dataprivacy@one.al

Supervisory Authority for Data Protection: If you believe we have not addressed your concerns, you may contact your local Data Protection Authority in Albania with address: Street Abdi Toptani No.5. Tirana, Albania and official website: www.idp.al

 

Effective Date: 04.02.2025